Care Care Council introduces customer service schedule for National Car Care Month

April is National Car Care Month and, in celebration, the non-profit Car Care Council has introduced a new online customizable service schedule, free to all motorists throughout the country. The personalized schedule and e-mail reminder service, powered by DriverSide.com, can be customized by motorists at the council’s newly-introduced website, www.carcare.org.  

“Basic car care can go a long way toward improving the safety and dependability of your vehicle, plus it helps avoid costly repairs down the road,” said Rich White, executive director, Car Care Council. “By utilizing our new customized service interval schedule and e-mail reminder service, motorists will have a free resource to help them drive smart, save money and make informed decisions.”

Results of community car care events held throughout the country in 2011 show that many consumers are neglecting their cars, with more than eight out of 10 vehicles failing at least one component of the vehicle inspection process.

“Chances are if you own a car, it needs some work. National Car Care Month in April is the perfect time to focus on your vehicle’s maintenance needs,” said White. “Whether you do it yourself or take your car to a professional service technician, following a preventative maintenance schedule will help keep your vehicle safe, dependable and on the road longer. And our new system will give you the reminders that you need to stay on top of this maintenance.”

To help consumers become more comfortable with the auto service and repair process, the Car Care Council also recently introduced a new video entitled “Auto Service and Repair: What to Expect” that provides a wealth of information on such topics as finding the right auto repair facility, what to expect at the shop and what questions to ask. The video also covers the real truth about consumer rights and the manufacturer’s warranty.

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