From FMX magazine: Technicians make mistakes
We know some drivers of maintenance and repair errors are because of such factors as fatigue, being preoccupied or not having enough light. Another possible reason for mistakes is repeat repairs or rework.
The fact is, when anyone touches an asset, there is a small chance they will mess something up. Why? Because of something called iatrogenic failure.
Read more about how and why technicians make errors on the job.