Bill Moss, left, CARS chairman, joins Ron Nagy, NACE chairman, in welcoming attendees to the opening general session of Automotive Service & Repair Week at the Morial Convention Center in New Orleans, La.
Dick Cross explains the role that thinking and character play in leadership during the keynote presentation at ASRW in New Orleans, La.
John Valenza, left, of Laitram Machinery in New Orleans, La. learns about a duct tape remover from Dan Brown of Frammer Chemical Inc. during the trade show at ASRW in New Orleans.
Tom Briscoe of Brewer Automotive Equipment presents the Body Buddy machine to ASRW attendees.
Daisuke Yamamoto presents the reaction-free ratchet wrench from SP Air Corp.
Makaio Baricuatro shows a scan tool from Innova Electronics Corp.
Bill Haas of Haas Performance Consulting LLC explains the importance of knowing the customer during a seminar on "business process engineering for technicians."
Bob Greenwood of Automotive Aftermarket E-Learning Centre Ltd. explains steps to improving return in investment.
Maylan Newton of Educational Seminars Institute discusses the importance of communication between technicians and service advisors.
Fielding questions about Gen Y's rising role in the auto repair industry are, at left: moderator David Kusa, Autotrend Diagnostics, Campbell, Calif.; Taylor Hill, a service writer; Josh Ingram, a service center general manager; and Chip Wright, an automotive student and a new shop repair owner.
Shawn Collins of I-CAR presents a reliability matrix on a session about bueprinting damage recovery on the trade show floor.
Fred Bersot shows a capabilities of Audatex software, which links to OEM information.
Technicians work on damaged cars on display at the Car-O-Liner Co. exhibit.
John Brill presents tools at the Steck Manufacturing Co. Inc. exhibit.
Del Daarud shows a cluster for multiple tie downs at the Pull-It Corp. booth.
Jason Hilger displays products for organizing a tool box at the Innova Tools & Technologies Inc. exhibit.
Ed Jones, left, explains Autel's newest scan tools to Taimur Khan of Prestige Auto & Cycle Body Works, Miami, Fla.
Danny Sanchez of AutoShop Solutions explains ways to use social media effectively in marketing automotive repair.
Joe Gibson explains how to use data to take the guess work out of marketing.
A panel of data providers address keys to successful estimating, including, at left: Moderator Dan Stander, Fix Auto Highlands Ranch; Mike Casten, CCC Information Services; Greg Horn, Mitchell International; Doug Gan, Auto Information Services Inc., Airbag Solutions; Rick Tuuri, Audatex; and Dan Espersen, Alldata
Thousands of automotive service professionals from all part of the country spent last week learning about a variety of topics in sessions covering all aspects of vehicle repair, meeting with suppliers at a trade show, and spending time with colleagues during numerous networking events during the Automotive Service & Repair Week at the Morial Convention Center in New Orleans, La.
The Automotive Service Association (ASA) is the sponsor of ASRW and two of its shows, NACE and CARS.
NACE – the world’s collision repair event – represents the only B2B event of its kind specifically designed for collision repair industry professionals from around the globe. NACE features a comprehensive educational conference and exposition with hundreds of diverse exhibiting companies displaying the latest equipment, products, services and technology available to today’s collision repair industry.
CARS – the premier event for automotive service professionals – features a high-quality education lineup led by industry leaders, along with an exhibitor showcase of automotive service and repair related equipment, products and services.