From FMX Magazine: Do you have real visibility and control of your operation?
For fleet operator, success in fleet maintenance has come from MBWA – management by wandering around, and not WA – walking away. Darry W. Stuart, President/CEO, DWS Fleet Management Services, calls MBWA a real-world MBA (Master of Business Administration). He started working toward his "MBWA" as a young boy working on a farm for John Peck, a boss who was about 10 years older than him. Peck was Stuart's brow-beating tutor and coach. Both Peck, and the owner of the farm...