This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
During any misfire event, it does not matter what make, model or year vehicle you drive, the first step is to determine if it is a mechanical fault.
New diagnostic functionality allows your shop to obtain customer information remotely. But what if that information is given directly to the consumer?
A visit with the new VP of sales and marketing for Daimler Trucks North America.
How vehicles are assembled nowadays has changed troubleshooting.
A few things to keep in mind when trying to nail a simple problem.
This kind courtesy downplays the amount of expertise it requires to fix a car.
One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.
Everything went according to plan, until it didn't
Both tools allow techs to see hot and cold, and their differences are overstated.
Technician training demands industry-wide action.
This uneven brake wear complaint almost ate my lunch.
iATN to support more data file formats as users encounter them.
Horrible policy decision will increase need for future repairs.
Yelp leaves a lot to be desired as a marketing tool.
Some thoughts on effective training.
Training takes your hard-earned money and personal time, but you need it!
Cloned scan tools are growing in popularity; cause a plethora of aftermarket challenges.
A trip to the Sherwin Williams Automotive Refinishing training facility in Chicago.
Many repair shops pass along the costs associated with a misdiagnosed vehicle to the customer.
Shop owners face some tough questions about vehicle service reports.
Network carriers target cars for new growth as smart phone market stabilizes.
Plus, we take a look at dash cam videos of car accidents in Russia.
Few service industries can match ours in training certification.
A misunderstanding of the role of government marks the opposition to the licensing of automotive technicians.