J.D. Power


United States

More Info on J.D. Power

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. 

Press Releases

According to J.D. Power, the class 8 market is performing as expected.
July 3, 2019
June auction volume returned to 'normal' levels after May's 'unusually' low performance, according to the report analysis.
July 17, 2017
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The study, now in its 28th year, examines problems experienced during the past 12 months by original owners of 2014 model-year vehicles. Overall dependability is determined by...
Feb. 22, 2017
Within the next six years, 99 percent of all new vehicles sold in the United States are to be equipped with automatic emergency braking (AEB), a technology for automobiles that...
Dec. 9, 2016
Trust in automation technology is very much age dependent, as younger consumers have a notably higher level of confidence in the technology than their older counterparts, according...
May 2, 2016
Growing Gen-Yers use smart devices the most in purchasing decisions.
Sept. 10, 2013
MyStar claims its personal assistance service safer than voice recognition navigation.
June 14, 2013
Satisfaction declines in 2012, according to owner survey.
Jan. 23, 2013

Videos

Vehicle Service Pros Sarah1
Keep up with legislation issues affecting the automotive industry, why preventative maintenance is important, and new products available.
March 28, 2013

Resources

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This report serves as J.D. Power Valuation Services’ annual assessment of alternative powertrain vehicles with a specific focus on used vehicle prices.
June 19, 2017
The businesses I've seen grow, adapt, and thrive are the ones that keep a focus on satisfying customers by listening to them, anticipate their needs and desires, and maintain ...
Oct. 8, 2013

News

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EV owners experience more problems than ICE vehicles, study reveals
Over 80,000 owners of new 2023 model-year EVs reported being less satisfied with the advanced technology in their vehicles than those with ICE vehicles.
Aug. 29, 2023
New vehicle quality hits all-time low, J.D. Power study reports
Disruptions caused by the pandemic contributed to vehicle problems reaching a record high in the 36-year history of this benchmark study.
June 29, 2022
New Car Technology Dashboard
But highest scores go to rear-view camera and ground-view camera.
Oct. 11, 2021
J.D. Power to address the influence of technology in auto retail during expo on Nov. 21.
July 24, 2013
Drivers cite problems with phone, entertainment and navigation functions.
July 1, 2013
Report notes pent-up demand for new cars.
March 29, 2013

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