• AMBW
  • Motor Age
  • Motor Age Training
  • Professional Distributor
  • PTEN

    • ALLDATA

    Elk Grove, CA 95758

    COMPANY OVERVIEW

    About ALLDATA

    Contact

    9412 Big Horn Blvd.
    Elk Grove, CA 95758
    http://www.alldata.com
    800-697-2533
    800-697-2533
    916-684-6934

    More Info on ALLDATA

    Products & Press Releases

    ALLDATA Shop Manager Update
    Shop Management and Point of Sale

    Shop Manager Update

    Oct. 19, 2022
    The ALLDATA Shop Manager now includes Nexpart Multi-Seller parts ordering, giving customers 24/7 access to leading parts suppliers, in addition to the AutoZone parts catalog currently...
    ALLDATA Inspections
    Shop Management and Point of Sale

    ALLDATA Inspections

    Sept. 26, 2022
    The ALLDATA Inspections is designed to give shops the ability to jumpstart the customer check-in process curbside and perform digital vehicle inspections (DVIs) on a mobile phone...
    Toyota Echo Tech Tip Diagram
    Ask the Expert and Tech Tips

    Tech Tip: Toyota Echo no crank but generator overcharging

    Nov. 24, 2021
    The technician connected a scan tool and found no diagnostic trouble codes.
    Chevy Tech Tip Illustration
    Ask the Expert and Tech Tips

    Tech Tip: Chevy Traverse brakes drag

    Nov. 22, 2021
    The hill start assist system, which is designed to temporarily hold the brakes on while stopped on a hill until the driver can release the brake pedal and push on the accelerator...
    Photo 33345833 © Edwardsamuel | Dreamstime.com
    Bridge The Gap
    Industry News

    Bridging the gap between students and employers

    Nov. 18, 2021
    An interview with ASE Education Foundation leaders
    Ac Service
    Ask the Expert and Tech Tips

    Tech Tip: RAM 2500 A/C inoperable

    Nov. 18, 2021
    The truck was brought to the shop because the A/C was blowing warm air.
    Tech Tip3 Pt Cruiser Timing
    Ask the Expert and Tech Tips

    Tech Tip: PT Cruiser timing belt always one tooth off

    Oct. 20, 2021
    After a routine timing belt replacement, the technician noticed that the camshaft timing marks were off one tooth when tension was put on the belt.
    Tech Tip2 F450 Coolant Leak
    Ask the Expert and Tech Tips

    Tech Tip: Automatic transmission overheats due to mystery coolant leak

    Oct. 20, 2021
    The owner brought his F-450 to the shop because it had a slow coolant leak and the transmission kept overheating.
    Unknown
    Company/Association News

    Instructor Toolkit now available from ALLDATA

    Sept. 29, 2021
    ALLDATA has launched the Instructor Toolkit, a turnkey resource for automotive and collision repair vocational training programs, developed in partnership with the Automotive ...
    ALLDATA Instructor Toolkit
    Training Products and Tools

    Instructor Toolkit

    Sept. 29, 2021
    The ALLDATA Instructor Toolkit is a resource for automotive and collision career and technical education (CTE) programs. The Instructor Toolkit was developed in partnership with...

    Articles & News

    Photo from Adobe
    California enacts new anti-theft laws, a crackdown on catalytic converters
    Industry News

    California enacts new anti-theft laws, a crackdown on catalytic converters

    March 12, 2024
    In an effort to work against the increasing theft of catalytic converters, California has enacted three new laws.
    Image from ALLDATA
    ALLDATA prepares for SEMA 2023
    Industry News

    ALLDATA prepares for SEMA 2023

    VehicleServicePros.com Staff
    Oct. 31, 2023
    The company's focus will be to help shops boost productivity with integrated online solutions, including ALLDATA Repair and ALLDATA Collision.
    Photo from Blue Planet Studio on Adobe Stock
    ADAS
    The Garage

    What to do when your ADAS system will not calibrate

    Ross Colket
    June 7, 2023
    Having a consistent diagnostic approach to diagnosing ADAS systems.
    Air conditioner car
    Ask the Expert and Tech Tips

    Tech Tip: What to do when A/C blows hot air

    Richard Diegle
    Oct. 19, 2021
    Technician was advised the A/C system uses a compressor with a variable solenoid to control compressor engagement instead of a traditional clutch.
    DCP Solenoid & Isolation Bracket
    Ask the Expert and Tech Tips

    Tech Tip: Grand Cherokee's ticking noise is not so grand

    Jan. 1, 2020
    Mechanical contact between the Duty Cycle Purge (DCP) solenoid and the body of the vehicle could be the cause of the sound. The diagnosis involves isolating the DCP solenoid from...
    Photo courtesy of ALLDATA
    16 Dodge 5 Volt Ref Damage
    Ask the Expert and Tech Tips

    Tech Tip: Addressing acceleration issues on a 2016 Dodge Ram 3500

    Nov. 28, 2017
    The truck came to the shop because it was hesitating, stumbling and bogging on acceleration.
    1
    Service Repair

    Top 10 Tools: Brandon Steckler, Advanced Automotive and Diagnostics Repair

    Stefanie Von Rueden
    Oct. 13, 2017
    This dealership-turned-independent tech shares the top tools he uses for diagnosing a wide range of driveability issues.
    Illuminated dash lights show here, highlight all the systems technicians today are required to diagnose.
    Service Repair

    How to integrate new tool technologies into your shop

    Barry Hoyland
    Oct. 13, 2017
    An overview of new tool technologies and how to implement them to maximize your investment.
    Alldata Tech Tips Logo
    Home

    Tech Tip: Malibu runs rough and stalls, numerous DTCS

    Sept. 7, 2017
    The technician was unable to keep the vehicle running long enough to see any difference in the camshaft timing “actual” versus “desired” PID.
    Alldata Tech Tips Logo
    Home

    Tech Tip: Dodge Ram no-start, no DTCS

    Sept. 6, 2017
    The vehicle has no fuel pressure, even after verifying voltage, swapping the fuel pump relay and replacing the fuel pump.

    Videos & Resources

    Maxresdefault 649604ac8b66d
    Video Network

    Mastering Diagnostics #5: Utilizing the Customized Data List to Tell a Diagnostic Story

    June 26, 2023
    Follow along with Brandon as he uses the graphed scan data to build a customized data list. In this episode of Mastering Diagnostics, he uses the data to tell a story about the...
    Untitled
    Ask the Expert and Tech Tips

    VIDEO: Tech Tip: ALLDATA Service Information

    Oct. 23, 2020
    In this video, Scott Brown, ASE Master Certified L1 Technician, provides tech tips on utilizing ALLDATA's Service Information.
    Untitled
    Ask the Expert and Tech Tips

    Tech Tip: ALLDATA Diagnostics scan tool

    Oct. 9, 2020
    In this video, Scott Brown, ASE Master Certified L1 Technician, provides tech tips on how to use the ALLDATA Diagnostics scan tool.
    944904665 640 5f63a5699c07d
    Video Tool Reviews

    VIDEO: Tool Review: ALLDATA Diagnostics Scan Tool Application

    Sept. 17, 2020
    In this video, Scott Brown, ASE Master Certified L1 Technician, reviews the ALLDATA Diagnostics Scan Tool Application.
    1660628632 10826983
    Diagnostics and Drivability

    AAPEX 2012 Live Stream: Wrenchin Roger discusses new diagnostic tool functions

    Nov. 8, 2012
    Wrenchin' Roger talks about new tools he's seen at AAPEX 2012. He received a tool demonstration of the new OTC Genisys Touch and discussed the guided test plan function similar...

    All content from ALLDATA

    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: Pathfinder instrument cluster goes black

    April 19, 2024
    A customer came in complaining that everything on the dash instrument cluster will flash then go black, sometimes engine shuts off completely.
    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: Santa Fe's transmission issues are due to rear view camera

    April 2, 2024
    A customer came in saying their car was cold in the mornings, the gearshift wouldn't come out of park, and multiple dash warning lights remained on.
    dreamstime_xxl_21010424
    Guest Blogs

    Case Study: Silverado front passenger window inoperative

    Feb. 19, 2024
    The owner brought his Silverado to the shop because the passenger window motor stopped working.
    Photo 49957687 Sebastian423 | Dreamstime.com
    Guest Blogs

    Case Study: Fiat 500 rear hatch issue

    Feb. 5, 2024
    The Fiat’s rear hatch would not open when using the switch on the outside handle.
    Photo 21010424 Xi Zhang | Dreamstime.com
    Guest Blogs

    Case Study: Airbag module causes Chevy Avalanche no start

    Jan. 23, 2024
    The Avalanche was towed in for a No crank/No start condition.
    Ask the Expert and Tech Tips

    5 tips for making the most of your digital storage oscilloscope

    Dec. 20, 2023
    Here are five tips for you to take full advantage of your digital storage oscilloscope.
    adobestock_454829883
    ALLDATA Case Study
    Guest Blogs

    Case Study: Acura MDX plagued with charging system issues

    Nov. 28, 2023
    The owner of this Acura was concerned about the charging system error message in the instrument cluster.
    AdobeStock_121798525.jpeg
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Air bag module keeps GMC Sierra's engine running

    Oct. 9, 2023
    The customer said that the engine keeps running when he turns the ignition key off. Everything else shuts off except the malfunction indicator light (MIL), and the engine continues...
    AdobeStock | 308945701
    Dodge Ram Case Study
    Ask the Expert and Tech Tips

    Case Study: Dodge Ram crank/no start and "No Bus" message

    Sept. 21, 2023
    The owner said his truck stalled a few times while driving, then it would crank but not start. There was also a "No Bus" message displayed in the odometer field of the instrument...
    AdobeStock_121798525.jpeg
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: GMC Savana cranks, no start – DTCs P0689, P1682

    Sept. 7, 2023
    The Savana was towed to the shop because the malfunction indicator light (MIL) was on, and the engine would crank over but not start.
    Photo from ALLDATA
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: F-350 with multiple warning lamps on, multiple U-codes set

    Aug. 22, 2023
    The driver of this snowplow Ford F-350 complained that multiple warning lamps were on, such as the brake light, ABS and malfunction indicator light (MIL).
    Photo from ALLDATA
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Dodge Sprinter keeps running with ignition switch off

    Aug. 8, 2023
    The operator of this Sprinter complained that the engine kept running after the ignition switch was turned off. The engine oil level was on the mark, so he didn’t think the run...
    Photo 20445550 Arne9001 | Dreamstime.com
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: F-150 multiple systems inoperative - one cause

    July 19, 2023
    The customer had her F-150 towed into the shop because the radio, HVAC controls, and the electric power steering were inoperative.
    1375252 © Peter Dolinsky | Dreamstime.com
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Infiniti Q50 left turn signal inoperative

    July 5, 2023
    The customer said her Q50’s left front turn signal stopped working, but the right turn signal worked just fine.
    AdobeStock_121798525
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Lack of maintenance causes Jeep no start - numerous DTCs

    June 7, 2023
    The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on.
    AdobeStock_137073641.jpeg
    Case Study: F-150 intermittent lack of throttle response
    Ask the Expert and Tech Tips

    Case Study: F-150 intermittent lack of throttle response

    May 3, 2023
    The customer’s concern was that his F-150 had developed a noticeable loss of throttle response, and the malfunction indicator light was on.
    Case Study: Acadia no start, does not crank
    Ask the Expert and Tech Tips

    Case Study: Acadia no-start, does not crank

    April 19, 2023
    The Acadia was towed to the shop for a no-start/does not crank concern.
    Kia Sd971 9
    Ask the Expert and Tech Tips

    Case Study: Sedona blower motor inoperative in all speeds

    April 5, 2023
    This Kia Sedona with a manual HVAC system was brought to the shop because the blower motor was inoperative when selecting any fan speed.
    malfunction indicator light (MIL)
    Ask the Expert and Tech Tips

    Case Study: Explorer misfire, MIL on after owner replaced coil

    March 22, 2023
    After the owner tried replacing the #5 coil, to repair a P0305 misfire DTC, this Explorer ended up at the shop with a hard misfire and the MIL illuminated in the instrument cluster...
    ALLDATA Tech Tip
    Ask the Expert and Tech Tips

    Case Study: Jetta headlights are dim - DTC: C103615

    March 8, 2023
    The owner’s concern was that the headlights seemed dim.
    ALLDATA Tech Tip
    Ask the Expert and Tech Tips

    Case Study: Chevy Tahoe power windows inoperative

    Feb. 22, 2023
    This vehicle came into the shop because there was no power window operation at any door. The lock-out switch was not set to “lock”.
    Case Study: Ford F-250 battery goes dead overnight
    Ask the Expert and Tech Tips

    Case Study: Ford F-250 battery goes dead overnight

    Feb. 8, 2023
    The customer says the battery goes dead overnight. The battery and charging system had been tested and checked out good.
    Chevy Trax in limp mode, MIL on
    Ask the Expert and Tech Tips

    Case Study: Chevy Trax in limp mode, MIL on

    Jan. 25, 2023
    This vehicle was towed in because the truck had no throttle response, no power, and bucked and jerked on acceleration.
    F-550 stalls intermittently, extended crank on start-up
    Ask the Expert and Tech Tips

    Case Study: F-550 stalls intermittently, extended crank on start-up

    Jan. 11, 2023
    This vehicle was brought to the shop because the malfunction indicator light (MIL) was on, and the engine kept stalling intermittently. Also, the engine occasionally took a long...
    Case Study: Captiva false ABS activation on right turns
    Ask the Expert and Tech Tips

    Case Study: Chevy Captiva false ABS activation on right turns

    Dec. 28, 2022
    This Chevy Captiva was brought in because the stability control system was activating intermittently. It only happened on slow righthand turns with the driver’s foot off the brakes...
    Photo 53966928 © Artzzz | Dreamstime.com
    Ford F-150
    Ask the Expert and Tech Tips

    Case Study: Ford F-150 screeching noise after engine replacement

    Dec. 15, 2022
    This F-150 was originally brought to the shop because the engine was producing excessive vibration and internal noises.
    Photo 99177418 / Chrysler © Raytags | Dreamstime.com
    Chrysler 300
    Ask the Expert and Tech Tips

    Case Study: Chrysler 300 A/C inoperative – compressor will not engage

    Dec. 1, 2022
    The A/C system will not blow cold air. The customer mentioned that he had noticed the compressor was not engaging.
    Photo 223436926 © Jonathan Weiss | Dreamstime.com
    Toyota Highlander
    Ask the Expert and Tech Tips

    Case Study: Highlander power steering inoperative, noisy, unstable fluid level

    Nov. 10, 2022
    This Highlander was originally brought into the shop for unrelated maintenance work. After the work was done and with the engine running, the steering assist became inoperative...
    2004 Silverado Alldata
    Ask the Expert and Tech Tips

    Case Study: Silverado’s antitheft light on, does not crank, no PCM communication

    Oct. 27, 2022
    This vehicle was towed in as a no-crank, no-start condition.
    Photo 96769218 © Bohdan Hetman | Dreamstime.com
    2010 Nissian Armada
    Ask the Expert and Tech Tips

    Case Study: Armada throttle and dash woes after engine warms up

    Oct. 13, 2022
    The customer stated that the dash goes dead, and the throttle response is poor shortly after the vehicle has been driven awhile and the engine is up to operating temperature. ...
    Photo 58772865 © Artzzz | Dreamstime.com
    Dreamstime M 58772865
    Ask the Expert and Tech Tips

    Case Study: Mercedes-Benz ABS lamp on: False activation

    Sept. 29, 2022
    This Mercedes came to the shop with the ABS lamp on, and at low speeds, it felt like the ABS was activating.
    Photo 122139226 © Alberto Zamorano | Dreamstime.com
    BMW 330i
    Ask the Expert and Tech Tips

    Case Study: BMW 330i A/C Inoperative: Compressor doesn’t engage

    Sept. 15, 2022
    The customer brought their Beemer in because the A/C was not working. Another shop had already replaced the expansion valve and recharged the system but that did not fix the problem...
    Photo 114488158 © Serban Enache | Dreamstime.com
    Dodge Ram
    Ask the Expert and Tech Tips

    Case Study: Diesel Ram 3500 lacks power under load after repairs

    Sept. 1, 2022
    The owner of this Dodge Ram brought the truck in because the engine would start and run for about a minute, then stall.
    Photo 210236421 © Ilyas Kalimullin | Dreamstime.com
    VW Passat
    Ask the Expert and Tech Tips

    Case Study: VW Passat dual clutch transmission does not shift after a fluid change, DTC P1814

    Aug. 11, 2022
    This Passat, with an 02E automatically shifted manual transmission was in the shop for a routine transmission fluid drain and fill. After the fluid change, however, the transmission...
    Photo 63845804 © Teddyleung | Dreamstime.com
    Lexus IS 250
    Ask the Expert and Tech Tips

    Case Study: Lexus IS 250 MIL on, intermittently sets DTCs P0172 And P0175

    Aug. 4, 2022
    This vehicle was running well, but the malfunction Indicator Light (MIL) would occasionally come on. If the diagnostic trouble codes (DTCs) were cleared, after a few days, the...
    Photo 13856828 © Brian Sullivan | Dreamstime.com
    VW Jetta
    Ask the Expert and Tech Tips

    Case Study: VW Jetta MIL on with no drivability issues

    July 28, 2022
    The customer brought his Jetta into the shop because the malfunction indicator light (MIL) was on. There were no obvious drivability issues.
    Photo 173996421 © Sam74100 | Dreamstime.com
    EV charging
    Service Repair

    With EV demand surging, can public charging access keep up?

    July 19, 2022
    'It’s important that independent automotive repair shops be included in the conversation about EV infrastructure.'
    Photo 11844464 © Jheric1983 | Dreamstime.com
    Ford Taurus
    Ask the Expert and Tech Tips

    Case Study: Ford Taurus automatic transaxle slipping

    June 21, 2022
    This Taurus with the 6F50 automatic transaxle arrived with a complaint of "transmission slipping" in certain gears.
    Photo 37625390 © Max Herman | Dreamstime.com
    Chevy Silverado
    Ask the Expert and Tech Tips

    Case Study: Chevy Silverado airbag warning light on

    June 14, 2022
    This Silverado arrived in the shop with the supplemental restraints system (SRS) warning light illuminated.
    Ford Fusion
    Ask the Expert and Tech Tips

    Case Study: Ford Fusion’s battery causing intermittent low idle, stalling, and mil

    June 7, 2022
    The owner brought her vehicle to the shop because the malfunction indicator light (MIL) was on, and the engine would occasionally stall when coming to a stop.
    Photo via Dreamstime
    2011 BMW 335i Coupe
    Ask the Expert and Tech Tips

    Tech Tip: BMW 335I MIL on, active map to throttle angle correlation DTC

    June 6, 2022
    The owner brought her BMW in because the malfunction indicator light (MIL) was on. The engine seemed to run fine.
    Honda
    Ask the Expert and Tech Tips

    Tech Tip: Honda intake manifold explodes after filling gas tank

    May 30, 2022
    A Tech-Assist consultant advised that when filling the gas tank with the ignition key off, the evaporative system’s purge control valve should have been closed.
    2012 Kia Sorento
    Ask the Expert and Tech Tips

    Tech Tip: Kia Sorento barely runs after new long block installed

    May 23, 2022
    After a Kia dealer replaced the long block under the SC147 Theta II Engine Safety Recall campaign, the Sorento was barely able to start and idle.
    front seat
    Ask the Expert and Tech Tips

    Tech Tip: Vacuum leak causes driver’s seat malfunction

    May 16, 2022
    The technician connected a scan tool but found no diagnostic trouble codes in any modules.
    Photo from Dreamstime
    PT Cruiser
    Ask the Expert and Tech Tips

    Tech Tip: PT Cruiser cranks, no start after being parked

    May 9, 2022
    This vehicle was parked for several months and only moved about 50' once a week.
    Cadillac
    Ask the Expert and Tech Tips

    Tech Tip: Cadillac brakes lock up after fluid top-off

    April 29, 2022
    The owner of this CTS said that the brakes locked up and wouldn't release. The problem occurred after he topped off the brake fluid.
    Photo from dcbel on Unsplash.
    EV charging station
    Blogs

    Consumers counting on electric vehicles are in for a shock

    April 26, 2022
    A study reported that U.S. consumers not considering an EV cited range anxiety, lack of public charging infrastructure, and vehicle cost/cost of ownership as their three biggest...
    Photo from Stephen Leonardi on Unsplash
    2018 Dodge ProMaster
    Ask the Expert and Tech Tips

    Tech Tip: Dodge Promaster front suspension clunking

    April 12, 2022
    The technician was advised to do a thorough inspection of all front-end components and bushings for wear, excessive play or looseness, or collision damage.
    Photo from Callum Hilton on Pexels
    Ford F-150
    Ask the Expert and Tech Tips

    Tech Tip: Intermittent stalling plus crank, no-start condition

    March 21, 2022
    The technician checked technical service bulletins (TSBs) for this truck in ALLDATA and found one that mentioned that a problem with fuse no. 27 could cause a crank, no start ...
    Photo from PaulN1 on Pixabay
    Automobile G41d944f93 1920
    Ask the Expert and Tech Tips

    Tech Tip: Kia Rio's engine races when clutch pressed

    March 9, 2022
    The technician was advised to take the car on a test drive and monitor the clutch switch signal with a capable scan tool to see if it indicated that the clutch was being disengaged...