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  • The old fashioned oil change is going "bye-bye"

    By Craig Truglia - Friday October 11, 2013
    When I first owned a repair shop, way back in October 2009, the automotive business was totally different. For one thing, we still fixed cars made in the 1990s, which is something I see almost never in New York now. Another thing was that the standard...
  • Toyota 1G-GZE P0171 system lean diagnostics

    By Craig Truglia - Thursday September 26, 2013
    I am going to save you a lot of time reading this blog and just say the answer is "intake manifold gasket." That's where this blog ends, but it is important to note that many technicians get too intimidated by system lean DTCs like the much feared P0171...
  • Stop scanning 'check engine' lights for free

    By Craig Truglia - Friday September 13, 2013
    I had a conversation with another shop owner recently and he was telling me how they charge $25 to scan a "check engine" light and give a short consultation to the customer. To be honest, I have been doing it for free and using the "consultation" as a...
  • Don't shoot your customers!

    By Craig Truglia - Friday September 6, 2013
    An article in a recent PTEN newsletter got me thinking: Everett Douglas, 38, was arguing at JC Automotive on Bert Road with the store's owner. When the argument turned physical, police at the scene said the owner shot Douglas in the abdomen. No...
  • Top five worst things about auto repair

    By Craig Truglia - Thursday August 22, 2013
    I'm sure every industry thinks theirs is the most stressful and irritating. However, aside from maybe cooks that work every holiday and burn themselves regularly, I think we who fix cars have it the worst. Here's my list of major gripes: 5. Parts guys...
  • Tesla selling cars in the mall

    By Craig Truglia - Thursday August 15, 2013
    It must have been a full moon, because it was a Saturday morning and instead of working in the shop I was walking around in the Spring Hills, N.J. mall. This mall was a little too classy for a guy like me. My wife walked past a store with a cute yellow...
  • 2010 VW Jetta 2.0L diesel service

    By Craig Truglia - Thursday August 8, 2013
    So, a customer I rarely see calls me up and asks us if we can do a 40,000-mile service on her 2010 VW Jetta 2.0L Diesel. "Uh, sure, why not?" I respond. I have a RossTech VCDS (and an Autologic with VW software locked away upstairs if I need it), so...
  • Truck crashes, flying cars, cows...Why are these topics interesting?

    By Craig Truglia - Wednesday August 7, 2013
    All of us editors within the VehicleServicePros.com group exist to help readers do their job better. As part of our jobs we collect and share content that we deem important, especially through our e-newsletters. Reader research has told us that safety...
  • Do LEDs cause blindness?

    By Craig Truglia - Wednesday July 31, 2013
    LEDs, along with lithium-ion batteries, are one of the big automotive tool crazes. Tool vendors sell flashlights galore that have excellent run time and immense brightness, thanks to LEDs. Cliplight sent my shop a  Hemitech One drop light  to test out...
  • Visual IR thermometers versus thermal imagers

    By Craig Truglia - Friday July 26, 2013
    One morning, when I was busy typing away for VehicleServicePros.com, a couple representatives from a large company came into the office. They were at my place to meet with automotive trainer and consultant G "Jerry" Truglia, my father, to get his...