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  • What will change?

    - Tuesday July 31, 2012
    Today (July 31, 2012) it was announced that the Massachusetts state legislature has passed a Right to Repair bill. If the governor signs it as expected, the new law will require car companies to “immediately make available to the independent vehicle...
  • Training Newbies

    By Jacques Gordon - Thursday June 14, 2012
    Tech school training is a frequent topic of discussion at trade shows that offer technician training. It’s agreed that new techs fresh out of school really aren’t all that useful, and that training for new techs should be changed. However, there is...
  • Follow the Money

    By Jacques Gordon - Thursday May 17, 2012
    The 'debate' over E15 is showing up in my Inbox with greater frequency these days. In case you haven't heard, E15 is 85 percent gasoline and 15 percent ethanol. Current EPA rules require refineries to produce E10 as road fuel, and a few years ago the...
  • Can you sell it?

    By Jacques Gordon - Thursday April 5, 2012
    To run a successful auto repair business, being good at sales is just as important as any other skill in the shop. Tell me how you would answer this customer: When they first came out, I had a chance to try a vacuum tool that’s used for...
  • Fuel Prices

    By Jacques Gordon - Tuesday February 21, 2012
    The price of crude oil is now over $100 a barrel, so fuel prices are climbing again. This time it’s petro-politics. Iran has halted oil sales to France (who buys almost no Iranian crude) and Britain (who buys none at all) and has threatened to halt...
  • Scan Tool Dreams

    By Jacques Gordon - Thursday February 2, 2012
    Diagnostics has changed a lot since the earliest days of OBD II, mostly because there are a lot more codes and other information available from the vehicle’s on-board controllers. But, with the exception of additional modes (bi-directional control...
  • Opportunity Knocks

    By Jacques Gordon - Friday January 6, 2012
    Just got our first real cold weather here in the mid-Atlantic area; lots of dead batteries and hard-start cold issues, so most shops around here are pretty busy this week. Of course, most of those cars haven’t been to a shop for a while, and...
  • Favorite Tool

    By Jacques Gordon - Tuesday December 6, 2011
      One of the questions I usually ask when talking with readers is ‘What’s your favorite tool?’ One day a reader asked me the same question. I don’t really work on cars that much these days (motorcycles are a different story), but ever since I...
  • Still the Big Show

    By Jacques Gordon - Friday November 11, 2011
    Tradeshows in Las Vegas are always big, but in this industry there’s nothing bigger than AAPEX and SEMA. Like the New York International Auto Show, where automakers introduce new models, AAPEX is where new products for the automotive service...
  • CARS/NACE in Orlando

    By Jacques Gordon - Monday October 31, 2011
    The Automotive Service Association (ASA) held their annual trade show in Orlando this year. It’s actually two shows, the International Autobody Congress and Exposition (NACE) and the congress of Automotive Repair and Service (CARS). I’ve been...