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  • 2010 Ford F150 brake problems

    By Craig Truglia - Wednesday July 17, 2013
    Brakes, schmakes. Easy to diagnose and fix, right? Well, this 2010 Ford F150 almost ate my lunch and some cash out of my wallet too. You might have noticed that factory brake pads these days tend to last for a long time. So, at 80,000 miles, this...
  • E15 to be a boon for the auto repair sector

    By Craig Truglia - Monday July 8, 2013
    People have been protesting the government mandating E15 gasoline, including everyone from antique car owners to OEMs . When OEMs complain that they don't want to warranty vehicles that use what will soon be the only fuel available for sale thanks to...
  • Wheel balancer shootout

    By Craig Truglia - Monday July 1, 2013
    When Ranger sent us at Vehicle Service Pros information on its brand new DST-64T wheel balancer, I was intrigued that the company was making a play to get into the mid- to high-end tire balancer market. After all, it needed a wheel balancer to...
  • Shops give Yelp negative reviews

    By Craig Truglia - Monday June 24, 2013
    I was introduced to Yelp when I first started a shop. It seemed simple enough; users posted customer reviews, like Google reviews. However, I noticed that they do something Google reviews never does. They call up asking for money to advertise, as much...
  • Too many frivolous lawsuits in auto repair

    By Craig Truglia - Tuesday June 4, 2013
    One of my friends is a lawyer, so one day I asked him how he makes a living. "Frivolous lawsuits," he replied. Most frivolous lawsuits get settled out of court, so you never hear about them. However, just this March many of you read about how a...
  • One tenth of Americans purposely drive dangerous vehicles, survey says

    By Craig Truglia - Tuesday May 28, 2013
    According to a poll from CouponCodes4U.com, out of the 2,724 Americans polled nationwide, 35 percent of the respondents who own vehicles said their car was "unsafe." A whopping 37 percent of the respondents that admitted to driving these deathtraps said...
  • Ford EcoBoost recall likely due to unproven fuel-saving technology

    By Craig Truglia - Thursday May 23, 2013
    What happens when a bunch of politicians get to dictate to automotive engineers how they should build cars? Obviously, technical problems! The recent recall of Ford 3.5L EcoBoost, much like the recall of 1.6L EcoBoost whose antifreeze would get so hot...
  • Why do some techs have counterfeit scan tools?

    By Craig Truglia - Tuesday May 7, 2013
    "Thou shalt not steal." I can't remember which commandment that was, but I'm sure many overseas counterfeit manufacturers don’t remember that one either. I am not going to defend the practice of using cloned scan tools. These counterfeits are of...
  • Who pays for the misdiagnosis?

    By Craig Truglia - Tuesday April 30, 2013
    A couple cars that I serviced the other day got me thinking. One was a 2011 Mercedes ML350 that came to my shop with brake lights that flashed in the wrong spot and set a "brake light failure" notice on the instrument cluster. We diagnosed a bad rear...
  • Why bother to keep a clean shop?

    By Craig Truglia - Wednesday April 10, 2013
    Would you go to a doctor's office with blood splatters on the wall? Would you feel comfortable with the dentist working with his Bahamas t-shirt on when it is hot out? Then, why do so many of us work in dark, dirty and disorganized shops? When I see...