Strategic Partnerships Pay Dividends

by David A. Kolman
Created: March 12, 2012

Maximizing uptime with partnerships

Unplanned downtime takes on particular urgency for just-in-time trucking company Quality Carriers. If product isn’t where it needs to be when it needs it be, entire assembly lines can come to a halt...
Unplanned downtime takes on particular urgency for just-in-time trucking company Quality Carriers. If product isn’t where it needs to be when it needs it be, entire assembly lines can come to a halt and disrupt production.
Having well-trained, well-informed technician can be a competitive differentiator for any vehicle dealership or repair operation.
Having well-trained, well-informed technician can be a competitive differentiator for any vehicle dealership or repair operation.
Bill Mueller, a service center manager for Quality Carriers, wants vendors that offer a full-service approach to after-sale support.
Bill Mueller, a service center manager for Quality Carriers, wants vendors that offer a full-service approach to after-sale support.
Photo courtesy of Puradyn Filter Technologies

Fleets are beginning to adopt bypass filtration as part of their new maintenance practices to address the requirements of today's new engines.
Fleets are beginning to adopt bypass filtration as part of their new maintenance practices to address the requirements of today's new engines.
Photo courtesy of Universal Lubricants

The re-refining process cleans up used motor oil by removing the contaminants and adding re-refreshed additives, giving the product new life.
The re-refining process cleans up used motor oil by removing the contaminants and adding re-refreshed additives, giving the product new life.

“As you evolve in this business, you find yourself wearing three, four or more hats,” says Mueller. “If you have a vendor who is willing to take on responsibility of standing by its products after the sale, which JX did, that’s a winner.”

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