Time, Lifts & Scan Tools
In addition to effectively managing his business's continued growth, hiring employees allows DePies to dedicate extra time and energy towards scan tool and shop equipment sales.
"I send brochures and photos out with both Andrew and Pat, so they get the ball rolling when it comes to the equipment. Then I come in to finish up," he explains. Despite its higher cost, DePies has gone with selling Mohawk lifts. "It's a higher-priced line, but it's also unique, and leaves me with fewer hassles after installation. The model I sell the most of is the two-post Tomahawk," he adds.
DePies has been able to move a fair amount of both new and used shop equipment, which he stores at a 1,500 square foot warehouse. To help drive sales he keeps pictures of the equipment on each of the trucks. This approach is used on everything from flush n' fill machines to toolboxes.
When it comes to diagnostic equipment, DePies has been able to spend more time learning about the tools he sells, which is lead by OTC's Genisys. "I really like the affordability of the Genisys, and I've gotten comfortable with it to a point where I can explain how it works and talk about what it's showing. It also offers great repeat sales opportunities when you consider software updates, the scope module and other add-ons," he states.
Life Off The Road
When Paul DePies looks to the future, he sees continued growth. First and foremost on the family front, as he and wife Kristen recently welcomed their first child, Kaitlin, into the world. That will be followed by selecting and training a third employee.
At 17 the last thing he wanted to do was sell tools. At 33 Paul DePies freely admits that he wouldn't be where he is today if it wasn't for his dad's vision and hard work in establishing USA Tools' viability. Vision and hard work, it must run in the family.
800 Customers, 3 Trucks, 2 Tool Dealers (soon to be 3), and 1 Owner: Here's How It Works
Currently he's establishing yet another route, but once that's turned over to an employee, DePies role will entail:
Here are some sales strategies that have helped Paul DePies take his business to the next level in terms of sales, collections and customer service.