The Power Of Three

Three great ideas to organize, advance and solidify your business.

AVI states that their products and classes are based on feedback they receive from the repair community. This is evidenced by new programs being developed for hybrid vehicles, Mode 6 diagnostics and general shop management.

"After all, the better a shop is operating, the more profitable it will be. So the mobile dealer not only benefits from selling our video or training session, but also from a more stable customer base that should have greater dollar amounts to spend in staying up-to-date with tools and equipment," adds Louwers.

This year marks AVI’s 10th anniversary, as well as the launch of a more user-friendly website ( that the company plans to upgrade throughout the year with additional downloadable video samples. For more information, call (800) 718-7246 x 246, and ask for either Michael Glorieux or Paul Louwers.

Improving Time Management
You've heard it before. We're all moving too fast and taking on too much responsibility, which results in not having enough hours in the day to get things done.

To that end, PD's associate editor, Kristine Giammattei, has assembled a number of possible options in helping you make the most of the time each day offers.

Spend Time Planning And Organizing
Using time to think and plan is time well-spent. In fact, if you fail to take time for planning, you are, some have said, planning to fail.

Organize things in a way that makes sense to you. If you need color and pictures, use a lot on your calendar or planning book. Some people need to have papers filed away; others get their creative energy from their piles. So forget the "shoulds" and organize your way.

Set Goals
Goals give your business, and the way you spend your time, direction. First you’ve got to decide what you want. Set goals which are specific, measurable, realistic and achievable. Your optimum goals are those which cause you to stretch, but not break.

Use the 80-20 Rule (originally stated by the Italian economist Vilfredo Pareto). It states that 80 percent of the reward comes from 20 percent of the effort. The trick to prioritizing is to isolate and identify that valuable 20 percent of your customer base, inventory, etc. Once identified, prioritize your time to concentrate on those items with the greatest reward.

Use A To Do List
Some people thrive using a daily "To Do", list which they construct either as the last thing the previous day or first thing in the morning. Such people may combine a "To Do" list with a calendar or schedule. Others prefer a running "To Do" list which is continuously being updated. Or, you may prefer a combination of the two.

Consider Your Prime Time
That’s the time of day when you are at your best. Are you a morning person? A night owl? A late afternoon whiz? Know when your best time is and plan to use that time of day for your priorities, whether it be more challenging collections, larger customers, or your least favorite aspect of the job.

Do The Right Thing Right
Noted management expert Peter Drucker says, "Doing the right thing is more important than doing things right." Doing the right thing is effectiveness; doing things right is efficiency. Focus first on effectiveness (identifying what is the right thing to do), then concentrate on efficiency (doing it right).

Eliminate The Urgent
Urgent tasks have short-term consequences while important tasks are those with long-term, goal-related implications. Work towards reducing the urgent things you must do so you’ll have time for your important priorities.

Intelligent Neglect
Eliminate from your life trivial tasks or those which do not have long-term consequences for you.

Learn To Say "No"
Such a small word — and so hard to say. Focusing on your goals may help. Blocking time for important, but often un-scheduled, priorities such as family and friends can also help.

But first you must be convinced that you and your priorities are important. That seems to be the hardest part in learning to say "no." Once convinced of their importance, saying "no" to the unimportant thinks in life gets easier.

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