Q. How has your role at ISN changed from your time as a consultant?
A. The relationships I've built over the last decade have laid a foundation for my work as ISN's president. ISN is filled with great people dedicated to working together in a highly collaborative manner. ... Frankly, it's even more fulfilling to be a part of the decision-making team on a daily basis than facilitating decisions as a consultant.
Q. What is your No. 1 goal for ISN?
A. Making sure that we win the "Talent War." The team with the best talent wins. We're looking for and developing intelligent people with energy, drive and passion for both life and the business. We're building a world-class talent architecture to identify, select, develop and reward the talent necessary to execute our vision.