With so many options, customers can now have it their way. One popular trend is getting the power of a full-grown model in a machine half the size.
"More small shop owners are looking to the compact sizes, like the 30-gallon," said Schrack. "We call them 'squatties.' What we're finding out, and what the industry's adapting to, is that these businesses want smaller, compact units that take up less space in the shop. That's a big feature."
"When it comes to the compressors in the under-25 horsepower range," said Reilly, "customers can now choose from a variety of features such as PC-based controls, frequency drives and integral dryers — convenient, energy-saving options once reserved for large industrial machines.
"Comprehensive air system controllers are another state-of-the-art development that can manage all system components — even those from various manufacturers — while tracking maintenance, operational performance and trends.
"As an added benefit, customers can choose to have their compressors tank-mounted for space saving, or purchase stand-alone compressors and dryers that can be connected to existing tanks."
Even air compressor pumps are receiving upgrades.
"Thanks to the new pump technology, we're finding that they're lasting much longer and delivering more air in the same smaller packages than existed a couple years ago," said Schrack.
Finally, manufacturers are revamping the old compressor by offering it "with everything."
"Our number-one seller is a fully loaded compressor," said Sommers. "You've got your starters already mounted, its vibration isolators, automatic tank drain … [consumers] are buying them where they're already loaded with all the accessories at the factory, so when they get the compressor, all they have to do is plug them in and they run.
"Fully loaded is much easier. It also helps extend the warranty by having all the other features there."
Another benefit to buying fully loaded is that these models generally reduce the amount of moisture in the air. This prevents water from getting into the lines and rusting out tools.
When helping techs choose an air compressor, mobile distributors should inquire about the shop's requirements, and play up the various payment and training possibilities that companies offer.
"There is no one-size-fits-all compressor solution," said Reilly. "And selling a customer the wrong equipment for the job could jeopardize the relationship. [Mobile distributors should] get trained in compressed air system design. When in doubt, they can team up with a trained compressed air professional to provide the best customer service."
In purchasing and training, end-users generally want to avoid scratching their head over lengthy set-up instructions. They want to put the equipment to work for them.
"Technicians don't really have time to be working on [air compressors]," said Sommers. "They're hoping their distributor has a service contract who will automatically come by and check out the compressor they purchased. That means tightening the belts or changing the oil, and lots of times on a monthly basis they will come in and do a service check.
"This could be for a reciprocating compressor or it could be for a rotary screw."
Certain manufacturers will bring training in-house or let individuals attend a school for service. Training is also commonly found on company websites, through rep agencies or training videos.
As an added incentive, rebates are sometimes available if a significant amount of energy is being saved.
"When you get into a higher horsepower, such as with rotary screws, the electric companies will give you a rebate for saving electricity because of the efficiency of the motor," said Sommers.
Your average air compressor carries a two-year warranty. And a good compressor will power a shop's tools and equipment for years after that. Help shops feel confident in their next air compressor purchase.
After assessing their needs and offering the best in the industry, point them in the direction of excellent service.
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