Take note

Learn more about taking and organizing notes for better performance.

Note-taking is a foundational building block to a strong business. You will impress the customer when you remember what they asked about. Although they expect it, they will still be grateful when you call them when you said that you would. They will continue to buy from you. You will get the reputation as the one who is on top of things. Your business will grow, just by taking care of the small details that not everybody does. With so many choices of where to purchase tools, it is extremely important to set yourself above the competitors in any way possible.

In the next issue, I will cover ways to move your low-tech notes to the next level with some high-tech examples for greater efficiency.

Woodman is an IT consultant and former mobile tools distributor based in Maine.

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