Developing Your Own Training

With organizations looking to save money wherever possible, yet still maintain a highly-skilled and up-to-date staff, many are looking at developing some training internally rather than using third parties.

You will need to know a little about basic lighting (the flash on the camera is not always the best option), but there is a wealth of information online when it comes to this subject. Learning some rudimentary skills in a program such as Photoshop or Paint Shop Pro is also a good idea, so you can crop, edit and enhance the photos you choose for presentation.

Training does not end with the last screen of content. At a minimum, develop a quiz that assesses how well the students retained what you taught them. Where appropriate, having the students demonstrate mastery of performance or hands-on tasks is even better.

Stephen Howe is employed as a field trainer by United Rentals, the world’s largest equipment rental company, with approximately 600 locations in North America and an a rental fleet worth more than $3.5 billion. He is a past president of the Automotive Training Managers Council - a global non-profit organization dedicated to sharing best practices and recognizing outstanding training in the automotive and heavy vehicle industries.

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