It is perhaps safer to say that, when IQs are close, EQ can be the deciding factor.
Can EQ be learned? We’ll save that question for the next issue.
¹ Tymson, Candy. IQ vs. EQ. Article at PositivePath.net.
² Goleman, Daniel. Working with Emotional Intelligence, 1998, Bantam Books.
Stephen Howe is employed as a field trainer by United Rentals, the world’s largest equipment rental company, with approximately 600 locations in North America and an a rental fleet worth more than $3.5 billion. He is a past president of the Automotive Training Managers Council - a global non-profit organization dedicated to sharing best practices and recognizing outstanding training in the automotive and heavy vehicle industries.