Is reliability related to worker safety?

• Follow-through to keep people’s eye on the goals.
• Resilience to get the facility back on track when the program goes off the track.
• Maintaining a positive, encouraging attitude.
• Not punishing honest mistakes. Instead, make sure your people learn from their missteps.

Joel Levitt has trained over 6,000 maintenance leaders from over 3,000 organizations. Since 1980, he has been the president of Springfield Resources, a management consulting firm that services a variety of clients on a wide range of maintenance issues.