Panel: What young techs are looking for out of a shop

June 24, 2021
You aren't alone in your struggle to find and keep young techs in your shop. Three industry stakeholders weigh in on what we are doing wrong — and how to fix it — in the fight to recruit the younger generation.
The task of recruiting young technicians into the aftermarket — and keeping them here throughout their career — has been a leading challenge and one that will have a great impact on the future success of the automotive repair industry. Three industry stakeholders — Maurice Miller, Technical Support Director with Autel North America; Anthony Williams, Special Project Manager for Advance Auto Parts and the founder of the Automotive Institute of Science and Technology; and Jennifer Maher, CEO of the TechForce Foundation — share what young technicians are looking for in a career, how you can build those priorities into your recruitment strategies and ways to ensure these talented technicians want to continue on with your business for the long haul.