Q: How long have you been working in the automotive industry?
A: I worked in the automotive industry for 15 years. I now work in the heavy equipment/aerial equipment industry.
Q: What kind of work do you do at your shop?
A: Currently my shop is “mobile.” I am a field service technician. I repair heavy equipment and aerial equipment. Our shop focuses mainly on big aerial work platforms that range anywhere from 12' man lifts to 185' boom lifts.
Q: How did the tool/equipment function as far as saving you time?
A: This tool saves time by allowing you to use a much smaller drive type than typically needed for larger Torx bits. I found being able to put a 1/4” drive ratchet on a t55 Torx bit was never available in my tool arsenal. You can even put a ratchet wrench on these and get into even tighter spots and still have the ratchet ability.
Q: How has using this tool impacted your shop’s profitability?
A: Any tool that saves time will always save money.
Q: What kind of setup was involved before using the product?
A: No setup is really required. Just pick your drive type and get going.
Q: What features did you like?
A: There were multiple features I enjoyed. I like the titanium coating; it prevents the bits from getting rusty while sitting in my service truck. Secondly, the multiple drive types are awesome. You can use a ratchet, wrench, or ratchet wrench. And the rail it comes with keeps them organized in my toolboxes. Also, they are very short, making the locations they fit in even more accessible. I would think the titanium coating would improve service life as well.
Q: How could this tool be improved?
A: There really weren’t any features I did not like. If Mayhew made a “master” set I would 100 percent purchase it.
Q: What types of jobs/repairs did you use this tool for?
A: I used these on many jobs but more specifically on disassembly of Deutz engines while performing repairs in the field. I find these are also very nice to use while working on BMW engines. Almost all fasteners on these engines are Torx or inverted Torx. There’s also not very much room in those engine bays, so the low-profile design and multiple drive types make it a breeze to change just about any component on these engines.
Q: How does this tool compare to other tools you’ve used like it?
A: I have used low-profile Torx bits from other manufactures and none provide as much usability as these do. The Mayhew fits in tighter spaces and allows more drive types that others do not. This tool simply blows the competition away.
