Mack Trucks, Inc.

Allentown, PA 18103

COMPANY OVERVIEW

About Mack Trucks, Inc.

Contact

2100 Mack Blvd.
Allentown, PA 18103
http://www.macktrucks.com
800-922-MACK
610-709-2560
610-709-3364

More Info on Mack Trucks, Inc.

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Mack Trucks, Inc. is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial
engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 110,000 people, has production facilities in 19 countries and sells its products in more than 190 markets. In 2013, the Volvo Group’s sales amounted to $41.5 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on OMX Nordic Exchange Stockholm and are traded OTC in the U.S.

Products & Press Releases

Image courtesy of Mack Trucks
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Mack Trucks adds Apple CarPlay, updated seats

Nov. 2, 2020
The company introduced Apple CarPlay for Mack infotainment and updated Mack Premium Comfort 2.0 seats in Mack Anthem, Pinnacle, and Granite models.
Photo courtesy of Mack Trucks
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Industry News

Mack Trucks’ Lehigh Valley Operations completes major renovation

Oct. 1, 2020
The comprehensive project revitalized the facility’s infrastructure, equipment, systems, and processes to create a modernized manufacturing environment.
Photo courtesy of Volvo
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Volvo, Mack, Samsara sign MOU for integrated telematics solution for fleets and drivers

Sept. 9, 2020
The companies plan to investigate providing a single-source telematics service including compliance services, cameras, trailer sensors, safety, and maintenance services via Samsara...
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Service Repair

Mack Trucks extends GuardDog Connect for free

July 8, 2020
The company’s uptime service and support bundle is extended at no cost through the end of the year or a minimum of three months, whichever is longer.
Photo courtesy of Mack Trucks
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Service Repair

Mack Trucks, ATA partner with American Logistics Aid Network to deliver goods during COVID-19 pandemic

June 2, 2020
Two model year 2019 Mack Anthem models are delivering shipments of supplies between nonprofit organizations; professional truck drivers from ATA member companies have volunteered...
Photo courtesy of Mack Trucks
LVO employees Tom Gombos (center) and Mike Kelly (right) present face shields to Mike Rohrbaugh (left) representing Westminster Village in Allentown, Kirkland Village in Bethlehem, and The Easton Home in Easton.
Service Repair

Mack Trucks produces and donates PPE

May 27, 2020
The company manufactured personal protective equipment at its Lehigh Valley Operations plant and donated pieces to surrounding organizations in need.
Photo courtesy of Volvo Trucks
Volvo Action Service continues to provide 24/7 uptime support for Volvo Trucks customers while working from home during the current COVID-19 pandemic.
Service Repair

Volvo Trucks and Mack Trucks continue uptime support through COVID-19 pandemic

April 30, 2020
The companies both offer 24/7 availability for uptime support through the Volvo Action Service and Mack OneCall services, respectively.
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Service Repair

Mack Trucks Academy offers free eLearning courses for high schools, secondary technical schools

April 29, 2020
The courses, provided to students through a local Mack dealer, will provide an option for training typically done in a classroom.
Photo courtesy of Mack Trucks
As the trucking industry rises to meet the critical needs of society during the unprecedented COVID-19 situation, Mack Trucks continues to support its customers and dealers with parts availability.
Service Repair

Mack Trucks maintains 24/7 parts availability during COVID-19 pandemic

April 23, 2020
Mack SELECT Part Store is an online program that enables access to dealer inventory, offers pricing information, and allows for online orders.
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Mack Trucks demonstrates LR Electric for New York City Department of Sanitation

Jan. 13, 2020
DSNY will base the Mack LR Electric demonstration model at its Brooklyn North 1 garage and test it on a local collection route.

Articles & News

Director, Product Strategy for Mack Trucks, Roy Horton, discusses Mack’s new dynamic maintenance service.
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Dynamic maintenance service from Mack Trucks aims to provide more consultative customer approach

Aug. 19, 2019
Mack Trucks takes another step toward predictive maintenance with their new dynamic maintenance service.
A look inside New York City's Department of Sanitation's central repair station. DSNY has more than 7,000 vehicles in its fleet.
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Mack Trucks, DSNY exploring the viability of DME

July 22, 2016
New York City's Department of Sanitation will assess the suitability of dimethyl ether in waste transfer applications by testing a Mack Pinnacle modified to run on the alternative...
Roy Horton, director of product strategy, Mack Trucks, highlights features of the company's ClearTech One - a single-package exhaust aftertreatment system.
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Mack offers further look at powertrain platform updates

April 26, 2016
Company officials shared information about its single-package exhaust aftertreatment system - ClearTech One, its newest models of the mDrive HD automated manual transmission and...

Videos & Resources

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Mack Trucks Powertrain Ride and Drive Event Photo Gallery

Sept. 2, 2016
A look at some of the trucks made available to the press for test drives at the Mack Trucks customer center in Allentown, Pa.

KEY CONTACTS

John Walsh

Manager-Trade Relations

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All content from Mack Trucks, Inc.

200106 Bulldog Magazine
Industry News

Mack Trucks celebrates Bulldog Magazine’s centennial

Jan. 7, 2020
The company is seeking stories from those previously featured in the magazine to include in a special article highlighting 100 years of the publication.
Industry News

Mack Trucks and UAW reach tentative agreement

Oct. 25, 2019
In conjunction with the tentative agreement, United Auto Workers (UAW) has ended its strike against the affected facilities.
Photo courtesy of Mack Trucks
Mack Defense partnered with Truck-Lite Co., LLC to provide lighting systems for the M917A3 heavy dump truck that withstands the harsh environments of defense operations.
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Mack Defense partners with Truck-Lite on U.S. Army Heavy Dump Truck

Aug. 28, 2019
Mack Defense partnered with Truck-Lite Co., LLC to provide lighting systems for the M917A3 heavy dump truck.
Photo courtesy of Mack Trucks
Mack Trucks dealer Kriete Truck Centers invested $6 million in a new building at its Racine, Wisconsin location, doubling the amount of service bays at the facility. The Mack Certified Uptime Dealer location will also add a mezzanine in October to double its parts warehouse capacity.
Industry News

Mack Trucks dealer Kriete Truck Centers invests $6 million in Racine, Wisconsin, expansion

Aug. 16, 2019
The 25,000 square-foot expansion will extend Kriete’s retail service and body shop business to include collision repair and body painting.
Photo courtesy of The Volvo Group
Mack Defense is partnering with Crysteel Manufacturing on the U.S. Army M917A3 Heavy Dump Truck (HDT) contract to provide specialized dump bodies.
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Mack Defense partners with Crysteel Manufacturing on U.S. Army Heavy Dump Truck

Aug. 7, 2019
The partnership has developed specialized dump bodies that provide several key safety and functionality features to meet the specialized needs of the U.S. Army.
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Mack Trucks is making a battery refresher standard equipment on all Mack models to maximize uptime and significantly extend the life of electrical charging system components.
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Mack Trucks makes battery refresher standard across lineup

April 11, 2019
The battery refresher helps reduce and reverse the effects of sulfation, giving lead-acid batteries longer life.
Photo courtesy of Mack Trucks
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Service Repair

Mack announces Mack Over the Air Parameter Plus package

March 6, 2019
The Parameter Plus package enables customers to make up to 50 parameter updates per 12-month period on models equipped with Mack GuardDog Connect.
Photo courtesy of Mack Trucks
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Mack Trucks announces truck lineup for Work Truck Show

March 1, 2019
The Mack Granite model will take center stage in Mack Trucks booth 3523 at the Work Truck Show March 6-8 at the Indiana Convention Center, Indianapolis.
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Mack Trucks is improving its approach to customer uptime by enhancing Mack GuardDog Connect with help from analytics leader SAS. SAS enables Mack to more accurately analyze Internet of Things (IoT) data flowing from its GuardDog Connect telematics solution to improve and expand uptime decision-making.
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Mack Trucks partners with SAS to enhance GuardDog Connect telematics service with guided decision-making

Oct. 30, 2018
The enhancement of GuardDog Connect with SAS is just one of many updates Mack has made to increase uptime for customers.
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Mack expands over the air software capabilities

Oct. 22, 2018
As part of the enhancement, parameter kits were expanded to include fuel performance – which offers three options: performance, balanced and economy.
Mack Trucks is partnering with colleges in Florida, Ohio and Texas to offer the Diesel Advanced Technology Education (DATE) program beginning in early 2019 to address a shortage of skilled vehicle service technicians.
Training and Resources

Volvo, Mack to offer advanced diesel technician training

July 11, 2018
Program graduates will receive an associate’s degree in diesel mechanics and a certification from the program.
Service Repair

Mack Defense earns ISO certifications

April 10, 2018
ISO certification ensures the management of environment risks and improvement of the quality of the products.
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Mack Trucks continues to expand its extensive suite of uptime services with the rollout of Mack Over The Air. Mack Over The Air enables remote software updates for powertrain components and vehicle parameters for Mack trucks equipped with Mack 2017 or newer engines.
Diagnostics and Drivability

Mack provides status update on Over The Air remote vehicle software adoption

March 8, 2018
Mack Over The Air enables remote software updates for powertrain components and vehicle parameters for Mack trucks equipped with Mack 2017 or newer engines.
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Service Repair

Mack Trucks appoints new president

Dec. 8, 2017
The current president of Volvo Construction Equipment will become president of Mack Trucks effective June 1.
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Industry News

Mack launches Mack Anthem at ExpoTransporte 2017

Nov. 20, 2017
The Mack Anthem’s aerodynamic enhancements improve fuel efficiency by up to 3 percent.
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Mack Trucks partners with Lytx on in-cab camera system

Nov. 8, 2017
Mack is planning to incorporate the systems into its Mack LR and TerraPro refuse models.
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Industry News

Two-day Mack convoy showcases new Anthem models

Sept. 22, 2017
The new trucks traveled nearly 850 miles from Allentown, Penn. to Atlanta, Ga. over two days, stopping at a Petro truck stop in Raphine, Va. where Mack allowed other drivers the...
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Industry News

Khalil Mack of the Oakland Raiders partners with Mack Trucks

Sept. 21, 2017
Mack Trucks' newly released video, "What makes a Mack", speaks about the shared values of the legacy truck brand and NFL defensive end.
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Mack introduces new Anthem model

Sept. 15, 2017
The Mack Anthem is available for order now, with full production beginning in Q1 2018.
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Mack Trucks opens remodeled Mack Customer Center

Aug. 29, 2017
The three million dollar renovation features facility enhancements, a reconfiguration of the floor plan and the addition of multiple interactive displays to offer a more engaging...
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Mack Trucks accredits 100th Uptime Center

Aug. 14, 2017
Mack Certified Uptime Centers feature “uptime bays” reserved specifically for trucks with service and repair tasks requiring less than four hours of work.
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Service Repair

Mack and Geotab team up to offer vehicle connectivity to legacy vehicles not equipped with GuardDog Connect

March 15, 2017
After installing a small Geotab telematics device, the Mack Uptime Center will be able to monitor the same critical vehicle codes for legacy vehicles as those equipped with Mack...
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Service Repair

Mack introduces free mobile app to increase uptime efficiency

Oct. 5, 2016
Mack ASIST is a cloud-based service relationship management tool that keeps fleet customers, dealers and service providers, Mack field staff and Mack Uptime Center agents connected...
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Service Repair

Mack Trucks signs MOU with Geotab

Oct. 5, 2016
Mack Trucks announced it has entered into a Memorandum of Understanding (MOU) with Geotab, enabling connectivity for older Mack vehicles not currently equipped with Mack GuardDog...
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Mack underscores integration, fuel efficiency benefits of 2017 powertrain

Oct. 4, 2016
Several upgrades and enhancements to Mack’s 11-liter MP7 and 13-liter MP8 boosted fuel efficiency from 2.1 to 8.8 percent compared with prior model year engines.
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Mack to expand fleet management services with WheresMyConcrete

Sept. 20, 2016
Mack Trucks has signed a memorandum of understanding with WheresMyConcrete to develop future service options for Mack Fleet Management Services.
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Mack Trucks customizes Ride for Freedom truck to salute fallen military heroes

May 27, 2016
To pay tribute to America’s fallen military personnel, Mack Trucks employees will once again participate in the Rolling Thunder – Ride for Freedom rally.The 29th annual rally ...
Mack Trucks has multi-year agreement with NASCAR designating it as the “Official Hauler of NASCAR.”
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Mack Trucks signs multi-year agreement as official hauler for NASCAR

Feb. 16, 2016
As part of the agreement, Mack provided a fleet of custom-designed Mack Pinnacle sleeper models spec’d to answer the challenges of the grueling NASCAR schedule.
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Mack Trucks designates first Mack Certified Uptime Centers

Feb. 3, 2016
With standardized workflows and service processes, as well as redesigned service bays, Mack Certified Uptime Centers are providing faster and more efficient service experiences...
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Mack Trucks green-lights renewable diesel fuel for use in Mack engines

Jan. 8, 2016
“As the availability and customer requests for renewable diesel fuel increase, we worked to ensure its compatibility with our engines,” said Stu Russoli, Mack highway and powertrain...
Tool Distributor

Mack Trucks unveils Mack Certified Uptime Centers

Oct. 22, 2015
Mack Trucks introduced Mack Certified Uptime Centers, a new dealer service certification dedicated to maximizing customer uptime.
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Service Repair

Mack Trucks delivers 25,000th truck outfitted with GuardDog Connect

July 28, 2015
Standard in Mack Granite, Pinnacle, Titan by Mack and TerraPro concrete pumper models, GuardDog Connect is a key component of Mack’s customer uptime support, which is managed ...
Service Repair

Mack Trucks expands partnered services offering to help increase uptime for customers

July 13, 2015
Mack Trucks recently enhanced its uptime solutions through the expansion of its partnered services offering, enabling faster, more accurate diagnostics and improved communication...
TU-Automotive, a leading organization focused on the connected vehicle technology segment, recently named Mack Trucks its 2015 Commercial Vehicle Maker of the Year. The award recognizes Mack for its innovative uptime and telematics solutions, including Mack GuardDog Connect and Mack Fleet Management Services.
Service Repair

Mack Trucks named 2015 Commercial Vehicle Maker of the Year by TU-Automotive

June 17, 2015
Mack received the award for Mack GuardDog Connect, its integrated telematics solution, and Mack Fleet Management Services during the TU-Automotive Detroit Awards ceremony in Novi...
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Uptime, operational excellence covered in detail at Mack Trucks’ Aftermarket Conference

May 12, 2015
Mack Trucks recently hosted “UPTIME 2015,” its biennial aftermarket conference, bringing dealer parts and service managers, Mack aftermarket staff and other service personnel ...
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Mack displays Granite and Titan models at Ride and Drive event

May 1, 2015
The mDrive HD Ride and Drive event at the Mack Customer Center in Allentown, Pa., gave press members an opportunity to get an up close look at the mDrive HD's features, including...
Mack Trucks announced that Mack GuardDog Connect, the proactive integrated telematics solution, will monitor critical fault codes for Mack mDRIVE automated manual transmissions.
Service Repair

Mack mDRIVE transmissions to be monitored by Mack GuardDog Connect

March 17, 2015
Expanding its commitment to enhancing Uptime Solutions for customers, Mack Trucks announced that Mack GuardDog Connect, the proactive integrated telematics system, will monitor...
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Natural gas-powered Mack Pinnacle models equipped with Eaton UltraShift PLUS and Bendix Wingman Advanced

March 3, 2015
Equipped with the Cummins Westport ISX12 G natural gas engine, Mack Pinnacle models can run on either compressed natural gas (CNG) or liquefied natural gas (LNG).
Vanguard Truck Center of Phoenix was awarded the Mack Trucks 2014 North American Dealer of the Year.
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Mack names Vanguard Truck Center of Phoenix its 2014 North American Dealer of the Year

Feb. 20, 2015
Founded in 1989 and driven by a mission to exceed customers’ expectations, the family-owned Vanguard Truck Centers operates full-service commercial truck centers in Arizona, Georgia...
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Product Guide

mDrive HD Transmission

Feb. 4, 2015
The Mack mDrive HD Transmission is engineered to work with Mack MP7 and MP8 engines. The 12-speed transmission has an automated clutch, and operation is controlled through a dash...
Diagnostics and Drivability

Mack to offer GuardDog Connect uptime support for concrete pumpers

Jan. 26, 2015
The integrated telematics solution, will be standard on Mack TerraPro concrete pumper models ordered as of April.
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Mack renews special financing opportunity for U.S. military personnel

Jan. 26, 2015
Recent veterans can receive a half percent discount off approved finance rates from Mack Financial Services.
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Mack Trucks broadens body builder support

Jan. 16, 2015
Mack Trucks created a body builder order manager position and a support team focused on ensuring effective collaboration among body builders, dealers and customers during the ...
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Comcar adds 350 new Mack Pinnacle models to its fleet

Jan. 13, 2015
The company cites fuel efficiency, uptime and a strong dealer network for its decision.
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Mack Trucks launches first-ever Mack Masters competition

Nov. 21, 2014
The Mack Masters Competition tests participants’ knowledge of Mack systems and procedures through questions and tasks that require the teams to work together to research and solve...
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Mack mDRIVE automated manual transmission now standard on the Mack Pinnacle model

Oct. 8, 2014
The Mack mDRIVE automated manual transmission (AMT) is now standard on the Mack Pinnacle highway model, offering increased fuel efficiency, productivity and safety to even more...
Mack Trucks launched Mack Fleet Management Services, its suite of software and technology offerings that, initially through Telogis, are designed to enhance operational performance for customers, reduce costs and increase safety.
Service Repair

Mack Trucks launches Mack Fleet Management Services

Sept. 30, 2014
Mack Trucks launched today Mack Fleet Management Services, its suite of software and technology offerings that, initially through Telogis, enhance operational performance for ...
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Mack Trucks unveils Mack MP7 405SE powertain

Sept. 15, 2014
Mack Trucks unveiled its newest integrated powertrain offering, the Mack MP7 405 Super Econodyne (SE).
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Mack adds MP8 505C+ to engine lineup

Aug. 25, 2014
Designed for customers seeking a powerful high-performing 13L engine, Mack Trucks announced its newest powertrain offering – the Mack MP8 505C+.
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Training Products and Tools

www.MackTrucks.com

July 31, 2014
The Mack Trucks www.MackTrucks.com website is designed for easy use by customers and optimized for mobile devices like smartphones and tablets. The new site serves as a straightforward...